Seafood platters sold online are made to order. Cancellations can be accepted up to 48 hours before pick up date/time. If you are not happy with the quality of your platter(s), simply contact us within 24 hours to return product for a full store credit.
To request a refund, please call the pick-up location and have our online purchase order number ready:
Santa Monica, CA
Costa Mesa, CA
Santa Monica Seafood Express items must be cancelled by 5 p.m. the day they are placed. Refunds are only offered if product is damaged, and must be requested within 24 hours of receipt. Write to firstname.lastname@example.org and reference your invoice number. Please provide a detailed description and photos depicting the damage.
Gift cards are nonrefundable.