Seafood platters sold online are made to order. Cancellations can be accepted up to 48 hours before the pick-up date/time. If you are not happy with the quality of your platter(s), simply contact us within 24 hours to return the product for a full store credit.
To request a refund, please call the pick-up location and have our online purchase order number ready:
Santa Monica, CA
Costa Mesa, CA
Santa Monica Seafood Dock Direct items must be canceled by 5 p.m. the day they are placed. Refunds are only offered if the product is damaged, and must be requested within 24 hours of receipt. Write to [email protected] and reference your invoice number. Please provide a detailed description and photos depicting the damage.
Gift cards are nonrefundable.